- Image via Wikipedia
Recently I tweeted to say that my Sky+HD box was sticking on standby. This was picked up by @SkyHD who asked me to DM them my details and they would get someone to look at this.
I sent the details and I heard nothing back. I didn’t concern myself too much as the box started to work correctly again. Then a few days ago it started to stick on standby, and I tweeted once more about this.
I got a standard reply again from @SkyHD who asked me to DM my details and so I did once more. I then actually got a call, and the girl booked me an engineer to come and swap my Sky+HD Box.
Later on I got a tweet reply that told me to try forcing a software update for my box by switching off at the mains and then holding down “back up” on the top of the box.
Unfortunately this didn’t resolve my issue and this morning, I had the engineer visit and swap the box.
- Image via CrunchBase
I was a Virgin Media customer for several years (I even worked there for a while) and I never had any serious problems. I have now been a Sky customer for less than two months and I have had three separate engineer visits. I’m hoping this isn’t the start of things to come.
If anyone knows if there are any plans by Virgin Media to increase their network coverage to cover the L1 area, please let me know.
Related articles by Zemanta
- Sky Video on Demand: Good News/Bad News (timesonline.typepad.com)
- World Cup: is your TV ready for the kick off? (telegraph.co.uk)
- Virgin Media’s digital dreams (telegraph.co.uk)
- Sky to acquire VMtv from Virgin Media for up to £160 million in cash (eu.techcrunch.com)
- Virgin Media to get Sky HD channels (digitalspy.co.uk)
- HD demand further boosts Sky’s profits (digitalspy.co.uk)
Subscribe via RSS or 
Subscribe via Email and 
Follow me on Twitter
